Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use an iblisqq account — from how wallet deposits clear through DANA, OVO, and GoPay, to how we handle access and account security. Access is available where local law in Indonesia permits.

DANA · OVO · GoPay DepositsAccount Security & VerificationEligible Regions OnlyFair Use Policy
iblisqq Terms That Cover How Your Account Works
HOW WE HANDLE YOUR DATA

Security, Data and Your Account Rights

Your account data is stored securely and is only used to operate your iblisqq account, verify wallet transactions, and handle support requests. We do not sell personal data to third parties. You can request a review of the information we hold or ask for corrections through live chat or email — our team processes those within a reasonable timeframe in line with applicable local rules.

Account Security

Your login is protected by OTP verification tied to your registered number. We do not store wallet PINs. If you suspect unauthorised access, contact support immediately to lock your account.

Data Retention

We retain account and transaction records as required by applicable regulations. Once you close your account, personal data is handled per our data retention policy and local legal requirements.

Cookies and Access Logs

We use cookies to keep your session active and to understand how the lobby is accessed on mobile. You can manage cookie preferences from your browser settings at any time.

Request a Change

To update your registered details — including the wallet account linked for withdrawals — submit a request through live chat with your current account information for verification.

TERMS CONTACT PATH

Reach Us About Your Account Terms

If something in these terms is unclear — or if you need to raise a dispute, request an account closure, or ask about a wallet transaction that does not match your balance — our support team handles those directly. You do not need to submit a formal request form; start a live chat or send an email and we will pick it up from there.

Live Chat Open the chat icon from any page in your account. Our team handles terms queries, wallet disputes, and account access questions directly.
Email Support Send your account question or terms concern to our support address. Include your registered wallet number so we can locate your account quickly.
Account Help Centre The help section inside your account covers common terms questions — deposit rules, withdrawal verification steps, and account closure requests.

Common Questions on These Terms

These are the questions we get most often about how the terms apply to your account. If yours is not here, live chat is the fastest way to get a clear answer.

No. Deposits must come from a wallet registered in your own name. Third-party wallet transfers are flagged during withdrawal verification and may result in funds being held pending review.

Duplicate accounts breach these terms. We close the additional account and may withhold balances pending a review. One account per person is the rule, no exceptions.

Contact support via live chat or email and ask for a data summary. We will verify your identity against the account on file before sending anything.

Yes. Contact our support team through live chat or email. Any remaining balance will be withdrawn to your verified wallet before the account is closed, subject to the usual verification step.

Stop using the account and contact us to close it. Continuing to log in and play after updated terms are posted counts as acceptance under these conditions.

The same terms apply across all eligible regions in Indonesia, including players in Bekasi. Access depends on local law and whether your region is covered under eligible jurisdictions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.